Terms and Conditions: Wise Eyes Proofreading
Use of the Wise Eyes Proofreading website or the contracting of Wise Eyes Proofreading services is acknowledgement and acceptance of the company's terms and conditions as detailed on this page.
1. Confidentiality, Ownership, and Copyright of Documents
Wise Eyes Proofreading is committed to providing a secure, reliable, and confidential service to our customers. We use Microsoft technology with a purpose-built system to ensure the security of file transfers.
All of our staff members, including our proof-readers, have signed confidentiality agreements with Wise Eyes Proofreading and their qualifications have been established to our complete satisfaction. We take the protection of intellectual copyright, classified material, and other forms of confidential documents very seriously. Our customers retain sole copyright, ownership, and control over all materials submitted to Wise Eyes Proofreading for proofreading and editing, including any materials subsequently created or developed by Wise Eyes Proofreading.
2. Content of Submitted or Created Materials
Customers are advised that plagiarism and breach of copyright are serious offenses. Wise Eyes Proofreading reserves the right to decline requests for price quotes from any potential academic clients who submit a job that involves the reworking of plagiarized content. In situations where copyright infringement or plagiarism is discovered or suspected after a document has been accepted for editing, customers are advised of the serious nature of such breaches and editing will not proceed.
Although we recognize the right to free speech, Wise Eyes Proofreading reserves the right to refuse to proofread, edit, or create any document that advocates or incites violence, hatred, or discrimination, as well as any document that is obscene or pornographic, or in contravention of national and international laws.
Users of the Wise Eyes Proofreading website, Facebook, Instagram and Twitter are prohibited from posting or transmitting to the site any material that is virus infected, unlawful, threatening, libellous, defamatory, obscene, or pornographic, as well as any other material that would violate any law.
The information contained in customer documents edited by Wise Eyes Proofreading may include opinions or views that are not those of Wise Eyes Proofreading or any person associated with Wise Eyes Proofreading. Wise Eyes Proofreading is not responsible or liable in relation to the use of any information contained in customer documents including misleading or defamatory statements, or the infringement of third party copyright.
3. Service Quality and Standards
Wise Eyes Proofreading strives to provide complete satisfaction to our customers through a top quality proofreading and editing service. All documents are proofread, edited, or created to a high and exacting standard. However, we do not guarantee that edited documents are "perfect" and "error-free." Wise Eyes Proofreading is not liable for incidental, indirect, consequential, special, punitive, or exemplary damages, including lost revenues or profits, loss of business, or loss of data related to this service. This exemption applies to any claim, loss, or injury based on errors, omissions, interruptions, or any other inaccuracies that may appear on the Wise Eyes Proofreading website or in an edited customer document.
Wise Eyes Proofreading is not obligated to refund the cost of the service in the case of an edited document being less than perfect. We request that the customer contact us if not completely satisfied with the service and we will make every effort to remedy the situation. Wise Eyes Proofreading do not change the content in documents, we proof and suggest changes, we are not accountable for a decline in grade(s)
The customer is responsible for reviewing the edited document upon completion and contacting Wise Eyes Proofreading should any errors be discovered. Wise Eyes Proofreading will correct any outstanding issues with an edited or copy written document through our complaints process, which is outlined below:
· The customer must submit his or her complaint in writing on the job page within 30 days from the time of job completion.
. Wise Eyes Proofreading will review all communications on the job page, and then respond to the customer in a timely fashion. A remedy will be presented by the chief editor. If necessary, the editor will personally go through the document, making any new changes.
4. Accuracy of Client Information
The customer is responsible for providing true and accurate information with respect to his or her name, address, phone number, email address, and all payment details. Failure to provide correct and accurate information can result in a refusal to provide service. The customer assumes all responsibility for any problems, errors, and issues, as well as legal liability, resulting from such false information. All information submitted by the customer is confidential and secure.
5. Ownership and Copyright of Business Names and Website Content
The Wise Eyes Proofreading website (http://www.WiseEyesProofreading.com), any subsidiary websites and the business name "Wise Eyes Proofreading" are owned and operated by DKR EDvantage. All material on this site and subsidiary sites including services, images, policies, copy, and prices are protected by international copyright and trademark law. These names and the website content cannot be used, copied, reproduced, republished, transmitted, framed, printed, or modified without the express permission of DKR EDvantage.
Anyone wishing to link to the Wise Eyes Proofreading website or advertise our services should contact us first.
6. Refusal or Denial of Service
Wise Eyes Proofreading reserves the right to deny or refuse service to any customer or prospective customer for any reason and without explanation.
7. Financial Fraud or Theft
Wise Eyes Proofreading is not liable for the fraudulent use of any credit card or other payment method that may be used to purchase its services.
The customer agrees to indemnify and hold Wise Eyes Proofreading and anyone associated with Wise Eyes Proofreading harmless from any claim or demand, including reasonable fees and costs for the service of an attorney, or as may be made by any third party due to or arising from use of the site or service, or violation of the Terms and Conditions by the customer, or infringement of any intellectual property or other right of any person or entity by the customer.
Wise Eyes Proofreading gives no assurances or warranty regarding the accuracy, currency, or applicability of any of the website contents in relation to specific situations and particular circumstances, and disclaims all liability with respect to such information.
9. Technical Disclaimer
Wise Eyes Proofreading is not liable or responsible for service delays resulting from unforeseen circumstances, such as technical problems, including server or connection issues that are beyond our control. We will make every effort to meet deadlines and communicate with customers in the case of technical problems.
Wise Eyes Proofreading is not liable or responsible for any damage to computer hardware or software arising from the distribution of a computer virus through the use of the Wise Eyes Proofreading website or system.
10. Termination of Service and Contractual Obligations
In the event a customer violates any or all of the Terms and Conditions contained in this document, Wise Eyes Proofreading reserves the right to terminate all service and contractual obligations with the customer. Furthermore, Wise Eyes Proofreading may, at its discretion, discontinue or terminate operation of its website, services, or trading name without notice at any time and for any reason. A contract between Wise Eyes Proofreading and the customer commences as soon as the customer has submitted payment for the service and the payment has been received by Wise Eyes Proofreading. When payment is received, the customer has confirmed that the work is to commence.
Should the customer wish to cancel the service once work has commenced, a credit will be applied to the customer's account. Refund of money paid is at the discretion of Wise Eyes Proofreading and may incur any associated cost incurred by Wise Eyes Proofreading including bank/transfer fees and administrator/editor costs.
The customer is responsible for providing accurate and descriptive requirements to Wise Eyes Proofreading at the time of submitting a job, or prior to a quote being issued. These requirements form the statement of work. Failure by the customer to provide correct and accurate information in the statement of work may result in the cancellation of a transaction. Where a transaction is cancelled due to a breach of these terms and conditions, a refund will be offered to the customer of all money paid less any associated cost incurred by Wise Eyes Proofreading, including bank/transfer fees and editor costs. The customer assumes all responsibility for any problems, errors, and issues, as well as legal liability resulting from an incorrect statement of work.
Wise Eyes Proofreading reserves the right to cancel service to any customer when a virus is suspected in submitted documents. In the case of a transaction, a refund will be issued less any associated cost incurred by Wise Eyes Proofreading including bank/transfer fees, editor costs, and virus removal costs. Wise Eyes Proofreading reserves the right to cancel service to any customer for any reason and without explanation.
Account customers submitting work to Wise Eyes Proofreading are responsible for paying the monthly invoice in full within 14 days of the date of the invoice. Failure to meet this requirement may result in a termination of services by Wise Eyes Proofreading and subsequent action to retrieve arrears.
Wise Eyes Proofreading is governed by the laws of the State of Victoria in Australia; by accepting these terms and conditions, you submit to the jurisdiction of the courts in that state.
12. Modification of Terms and Conditions
The terms and conditions contained herein may be modified, amended, altered, changed, reorganized, rewritten, or revoked at any time, for any reason, and without notice.
13. Destruction of Personal Information
Wise Eyes Proofreading will destroy/delete all personal information from our systems when it is no longer required by us or in accordance with applicable laws. All documents are automatically and permanently deleted from our system within 120 days of job closure.